Returns & Exchanges

At Material, we want your home to feel just right, which is why we offer a 30-day return window for all unused items in their original packaging. We strive to make the return process as seamless as the design of our products to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.